thank you


Ear (2) warranty reward

For our earliest supporters, we want to say thank you. If you own Ear (1), we’re giving you an extra year of warranty should you choose to upgrade to Ear (2). Our first-ever second-generation product.


How it works

Once you have purchased Ear (2) from, you’re eligible for the extended warranty period. Here’s what to do next:

  1. Create an account on
  2. Enter your Ear (1) and Ear (2) serial numbers. 
  3. Once verified, you will receive an email with your warranty information.
  4. Use this warranty card as proof of your extended warranty.


That’s it! Your serial numbers have been verified. An extended warranty card will be sent to your email address within 2-3 hours.
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Frequently Asked Questions

You can find either serial number on the product retail box or engraved on the metal part of the charging case.

You can find out more about your Ear (2) warranty here.

1 extra year.

Simply verify your Ear (1) and Ear (2) purchases via the warranty reward page on You will then receive an email with your additional warranty information.

Yes, the extended warranty applies to all Ear (1) owners.

No, the extended warranty only applies to people who have bought Ear (2) from

Please contact our customer service team with proof of purchase.